Privacy policy on xena.biz

We are using cookies to gather statistics on the use of our system and to provide a great service to our clients and users.

What is cookies?

A cookie is a small text file that is stored on your device i order to recognize it. No personal information is stored in our cookies and they can not contain virus.

 

Xena's purpose with cookies

  • Needed to remember your settings and to provide support.
  • Tracking visitors on our site.

 

Cookies from xena.biz and my.xena.biz:

  • Xena - necessary cookies to use in the Xena applikation.
    • XSID, session-cookie, is deleted when the browser is closed.
    • K-XSID-fcpcdled, session-cookie, is deleted when the browser is closed.
  • Google Analytics - cookies used to make analysis to improve Xena.
    • __utma, saved for 2 years.
    • __utmb, saved for 30 minutes.
    • __utmc, session-cookie, is deleted when the browser is closed.
    • __utmz, saved for 6 months.
  • Live Chat - cookies used in live support.
    • __lc.visitor_id., saved for 2.5 years.
    • lc_window_state, session-cookie, is deleted when the browser is closed.

Cookies from newrelic.com, used to gather statistics:

  • JSESSIONID, session-cookie, is deleted when the browser is closed.

Cookies from livechatinc.com, used to provide online chat support

  • __livechat, saved for 2 years.
  • 3rdparty, session-cookie, deleted when the browser is closed.
  • recent_window, session-cookie, deleted when the browser is closed.
  • __livechat_lastvisit, saved for 2 years.
  • common_iwcs_0, session-cookie, deleted when the browser is closed.
  • main_window_timestamp, session-cookie, deleted when the browser is closed.
  • main_window_timestamp_0, session-cookie, deleted when the browser is closed.

 

Use of personal information

Personal information is never parsed on to third party without your explicit accept. We never gather personal information you haven't provided yourself i connection with registration, sale or participation in a survey or alike. The information we gather is name, address, zip code, email, gender, age, interests, opinions and level of knowledge on different subjects.

Personal information is used to complete buying procedure or provide the service the information is needed for. Also the information is used to get to know our customers better. That knowledge can be used in surveys and analysis in order to improve our products, services and technologies.

 

Contact regarding personal information

If you want access to the information registered about you at Xena, please contact us. See our contact information at the end of this page.

 

Contact Xena

You can contact Xena here:


Updated: 12-03-2015