Cookies

We are using cookies to gather statistics on the use of our system and to provide a great service to our clients and users.

What is cookies?

A cookie is a small text file that is stored on your device i order to recognize it. No personal information is stored in our cookies and they can not contain virus.

Da det er din computer eller enhed, cookien skal gemmes på, er det selvfølgelig helt op til dig, om du vil give samtykke til dette. Bemærk dog, hvis du vælger at blokere for cookies fra Xena, kan vi ikke garantere at vores hjemmeside og produkt leverer den forventede service.

 

Cookies from Xena

  • Technical features, like remember your settings and provide support.
  • Statistics, so we know how many visit our website.

Cookies from xena.biz, dev.xena.biz and my.xena.biz: Xena uses cookies for tracking use of the web site, remember your login and provide support via chat.

  • Xena - necessary cookies to use in the Xena applikation.
    • fm-websync-[id], session-cookie, expires immediately.
    • X-Mapping-philbdae, session-cookie, deleted when the browser closes.
    • XSID, session-cookie, deleted when the browser closes.
    • Xena-XSRF-Token, session-cookie, deleted when the browser closes.
  • Google Analytics - cookies used to make analysis to improve Xena.
    • _ga, stored for 2 years.
    • _gid, stored for 24 hours.
    • _gatsession-cookie, deleted when the browser closes.

Cookies from livechatinc.com: Xena used LiveChat to offer quick and easy support via direct online chat with our team.

  • __livechat__lastvisit, stored for 3 years.
  • __lc.visitor_id.[id], stored for 3 years.
  • lc_sso[id], stored for 3 years.
  • lc_window_state, session-cookie, expires immediately.
  • __livechat, stored for 2 years.
  • 3rdparty, session-cookie, deleted when the browser closes.
  • recent_window, session-cookie, deleted when the browser closes.
  • common_iwcs_0, session-cookie, deleted when the browser closes.
  • main_window_timestamp, session-cookie, deleted when the browser closes.
  • main_window_timestamp_0, session-cookie, deleted when the browser closes.

 

Delete or block cookies

Please read how to delete or block cookies at http://minecookies.org/cookiehandtering. To decline cookies from Google Analytics, please go to: http://tools.google.com/dlpage/gaoptout.

 

Contact us

You can contact Xena here:

  • From the page About us
  • Email: support@xena.biz
  • Postal address: Xena ApS, Alfred Nobels Vej 27, 1. sal, 9220 Aalborg Ø, Denmark

Updated June 1, 2018.

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